But the RTAV feature still sends a lot of data across the wire, and the virtual desktop has to process the data and send it out over the network to complete the call. VMware Horizon® sends that data compressed, using our real-time audio-video (RTAV) feature. When the call is initiated in the virtual desktop, the user’s microphone and camera send the user’s voice and image to the virtual desktop. Making a video call from a virtual desktop can be tricky. Technical Overview of Media Optimization for Microsoft Teams Troubleshooting by Comparing with the Microsoft Teams Web App.Step 5: Check If the Html5Client Log Shows Optimization Is Turned On.Step 4: Check That Media Optimization Is Turned On in Horizon Client Calls and Sharing Settings. Step 3: Check If the Microsoft Teams Redirection Plugin Is Present on Horizon Client.Step 2: Check If the Microsoft Teams Device Settings Show the Local Device Names from the Client.Step 1: Check If Microsoft Teams Launched in Optimized Mode.Horizon Client Media Optimization for WebRTC Based Applications Option.
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